Privacy Policy
Stopuno LLC ("Stopuno," "we," "us," or "our") operates Genie App ("Genie"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use Genie or interact with our services.
1. Information We Collect
Depending on how you use Genie, we may collect information such as:
- Name and account information
- Email address
- Phone number
- Authentication and account-security information
- Profile information you choose to provide
- Messages, requests, and other information you submit through Genie
- Device, usage, and diagnostic information
- Location information when you choose to enable location-based features
- Transaction, booking, or service-related information when applicable
2. How We Use Information
We may use information to:
- Create and maintain user accounts
- Authenticate users and protect account security
- Provide and improve Genie features and services
- Respond to requests and customer-support inquiries
- Send transactional account notifications
- Process or coordinate requested services and transactions
- Detect fraud, abuse, security threats, or violations of our policies
- Comply with applicable legal obligations
3. SMS and Mobile Information
Genie may send transactional SMS messages for purposes such as account verification, one-time passcodes, password recovery, and account security.
Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of SMS messages or HELP for assistance.
SMS opt-in consent and associated mobile information are used only as necessary to provide the messaging service requested by the user and to operate, secure, and support Genie.
4. How We Share Information
We may share information with service providers that help us operate Genie, such as cloud hosting, communications, authentication, payment, security, analytics, and other infrastructure providers.
These providers may process information only as necessary to perform services for Stopuno or as otherwise permitted by law.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect users, investigate fraud or abuse, or protect the rights and safety of Stopuno, our users, or others.
5. Data Security
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, alteration, or disclosure. No method of electronic storage or transmission can be guaranteed to be completely secure.
6. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain security, meet legal or regulatory obligations, resolve disputes, and enforce agreements.
7. Your Choices
You may update certain account information through Genie and may contact us regarding privacy questions or requests concerning your personal information.
You may opt out of SMS messaging by replying STOP to a Genie message.
8. Children's Privacy
Genie is not intended to knowingly collect personal information from children in violation of applicable law. If we learn that information was collected improperly, we will take reasonable steps to address it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date shown above.
10. Contact Us
Stopuno LLC
Spring, TX 77386
Email: support@stopuno.com